My SMS Gateway does not send SMS anymore

 

 

Should the SMS Gateway stop sending SMS, this should be your first troubleshooting actions:

 

 

1. Restart the SMS Gateway
   
   First of all try restarting the SMS Gateway. Make sure to shut it down and turn it back on again properly. Should a failure occur this is often times the way to solve it.
   
   
   

2. Removing the PIN

    

   If your SIM Card contains a PIN, you should remove it. To do this follow these instructions:

    

   • Shut down the SMS Gateway.
     
     
   • Remove the SIM Card.
     
     
   • Place the SIM Card into a phone.
     
     
   • Remove the PIN using the phone.
     
     
   • Place the SIM Card into the SMS Gateway.
     
     
   • Reboot the SMS Gateway.
     
     
   • Adjust the configuration of the SMS Gateway under Configuration - SIM-Card. The field PIN must be empty.
     
     
   • Reboot the Gateway.

    

   In some cases the PIN causes problems. We generally recommend removing it in the first place.
   
   
   

3. Multipart/Split
   
   

   If the previous steps did not help try switching from Multipart to Split.

    

   To do this navigate to: Configuration - SIM-Card and switch the option Multipart.

    

    

    

   i If this troubleshooting guide did not help you, please write an Email to: support@brevis.one